Information/Communication Technologies and their impact on work and organizational design – 2

These articles are part of a series of reflections on the Global Network Annual Conference. To view the previous post, click here.

The discussion on the low success rate of ERP/ ERM/ SAP implementation resonated with me. There is an expectation that information technologies will increase the efficiency of the organization, however the rigidity of ERP systems 1) increase the hierarchy of the organization; 2) reduce the ability to make mistakes, learn and innovate; 3) the orgs mold to fit the ERP system and not the system to fit the organization, leading also to cultural change.

Catalina Barbarosie,

HSI 2013


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