We have added more Recommended Reading for San Francisco:
One for the pre-Meeting ½ day Workshop on “An Appreciative Review of Socio-Technical Systems Thinking”:
- North American Design of Nonroutine Work Systems (1980s—1990s) – Douglas Austrom and Carolyn Ordowich
And 2 new case studies to the Deliberation C section.
- Minimalist Design in Complex Adaptive Systems: A Case Study in a Consumer Co-Op by Dave Roitman
- Satellite Healthcare: Case Study in Digital Strategy & STS Design by Stu Winby and Dean Hovey
Please, visit the Recommended Reading page to find them.