Inter-organization Design – 4

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This article is part of a series of reflections on the Global Network Annual Conference. To view the previous article, click here.

This session was particularly memorable to me. I was touched by the discussion on Macondo blowout and the oil spill and what can be done to prevent similar tragedies in the future. The increased turbulence of the environment makes it impossible for any one single organization to respond effectively to external challenges. This idea is not new. Emery and Trist (1972) noted that “ these fields are so complex, so richly textured, that it is difficult to see how individual systems can, by their own efforts, successfully adapt to them”. Here is some learning from this session:

  1. Organizations must understand that they are insufficiently equipped individually to provide comprehensive solutions to any existing problems (sensitive responses to the weak signals). Any solution will be incomplete.
  2. The purpose of the collaboration is to provide focus through a collective eye (like the eye of the fly which have the fastest visual responses in the animal kingdom).
  3. The design question is where to place the collective eye. Since the most complete set of data is available where the operation is done, the collective eye should be placed on the drilling rig. This was a real life example how placing the command and control function with the people that do the actual job could have prevented a tragedy.

This session also left me with some broad questions about the design of the governance structure of the STS global network/community/ eco-system. How can we ensure that whatever we design passes the test of time and remains relevant and able to constantly adapt to the changing environment.

Catalina Barbarosie,

HSI 2013

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