Tag Archives: webinar

An idea can change everything

This week I had the opportunity to participate in a “preview” of  the webinar  Applying Social-Political-Technical Design to any Purpose no Matter How Complex with Bill Smith, and I can say, I’m truly excited about it!

Bill’s ideas are really innovative, and I’m really looking forward to hear more about how every system can be understood in terms of purpose and power, and how we can design more effective interventions.  Join us on March 22nd at noon EST!


Webinar Invitation


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Webinar Announcement – March 22nd

Mark this date: March 22nd, 12.00 to 1.30 EST

Applying Social-Political-Technical Design to any Purpose no Matter How Complex

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What is the Future of Socio-Technical Systems Design?

We want to continue the great conversations we started in San Francisco; we would like to invite you for our next webinar. We are really excited to have Pierre Van Amelsvoort and Bernard Mohr co-editors of the book: “Co-Creating Humane and Innovative Organizations: Evolutions in the Practice of Socio-Technical Systems Design”.

The webinar will be held on November 8th, from 12.00 pm to 1.30 pm EST with the topic:

“Hindsight, Insight and Foresight: What is the Future of SocioTechnical Systems Design”

This webinar is free to all active members of the Global STS-D Network. To read more and sign-up for the webinar, please click here.  And to know more about the book and order it, please visit this page.

We would love to hear from you! Join us on November 8th and share with us your thoughts and reflections on the evolution of organization design and work systems.

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Did you miss our webinar? Here are some highlights

Last week we had the webinar Designing Organizations with Information Systems in mind

If you missed the webinar, here are Jean Fuller’s highlights of the session. Next week, we will present you Eli Berniker’s reflections. If you would like to share your point of view, please, send us an email and we will post it.



1. Steven Alter

2. Mark Gover

3. Craig McGee

4. Bernard Mohr

5. Richard Ordowich

6. Tracy Peever

7. Sam Pless

8. Ron Smith

9. Rick Vanasse

10. Pierre Van Amelsvoort

Leader: Eli Berniker

Facilitators: Marcela Urteaga and Jean Fuller

Purpose of the Webinar:

Share ideas/reflections on the issues pertaining to the integration of information systems into organization design


Prior to the webinar, participants received three discussion questions from Eli.


Participants were separated into three groups during which they discussed one or more of the three questions.

Since not all break out groups discussed one of the proposed discussion, the following are the highlights from the plenary session that followed:

  •  IS and Organization Design seem to be at odds with each other: IS seeks to standardize and Organization Design needs to include ways to continuously adapt to the needs of the organization’s environment as well as members’ need for initiative, autonomy and variety.
  •  Key terms do not have the same definitions. Examples:
    • System (software or process), organization, steering committee, participation,  organization design (as a verb and as a noun), ….
  •  It seems that the work process needs to be defined (mapped) by all persons involved so as to show how work is actually done and so that IS can examine what it can and can not do.
  •  “Work arounds”/the informal ways of doing things need to be built in to IS. Algorithms need to be found to do this. Such algorithms would then facilitate knowledge creation.
  •  The use of the data generated by IS needs to be accessible so as to give members theopportunity to create information and knowledge.
  •  IS needs to be explicit as to its control function so that members of the organization are able to apply “minimum critical specs” – (i.e. there may be more than one best way)
  •  There is a strong need to alignment between the sponsors of IS and those for organization design. IS and Organization Designers can not be on separate agendas.
    •  Steering committees and design teams need to be aligned in regards to their respective outputs


Questions for the SFO Design Team

1. How do I design IT so that it is compatible with STS principles?

2. We need common definitions

3. How can IS be agile to make the work system agile? (most ERP’s are now a liability in regards to the need to be agile.)

4. What’s wrong with traditional IS design? (We both need to focus on the work that needs to be done.)

5. How can we stop blaming IS? Who needs the data? Who is to blame for what problem to be solved?

6. How can wikis help out in this debate? Linux seems to be a successful model to emulate.

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Important update – Webinar date change

Experimenting a Different Mindset through the Questions  

We ask as Organization Designers

Our sincere apologies to everyone for the inconvenience, but we have had to reschedule our next webinar on “Generative Questions for Organization Design”, from March 23rd to April 20th at 1.00 pm EDT.

We hope very much that this new date will work better for our European colleagues as well as our North American friends. For those of you who have already registered for this webinar, we hope also that this date will work for you, and we encourage you to reach out and invite your contacts to join us. The richness of the conversation is greatly increased with the number of participants and we would love to ensure that this session goes above and beyond your expectations.

Here again is what Jean Fuller wishes to convey about the intentions of this webinar that he and his colleague, Jacinthe Bergevin have designed…

After more than 25 years of organization redesign practice, like many of you, I have been witnessing the emergence of a more complex world in which organization redesign is perceived as a very costly, time consuming and energy draining initiative.

While I have never doubted on the need to redesign organizations so they are more humane, productive and effective, this has brought me to examine how I carry out my work. I began to QUESTION THE QUESTIONS I ask when going through the redesign methodologies at my disposal. I discovered that some of my most basic assumptions needed to be challenged (BIG TIME!).

I came to realize that most of the questions I use are deficit-based, that is aimed at discovering gaps or problem areas. These take lots of time to process for a host of reasons because they call for extensive, time consuming conversations and create resistance since few people want to be part of a problem.

In the webinar I am inviting you to attend on April 20, 2016 at 13:00 EDT, I will share with you the lessons I have learned. With Jacinthe Bergevin, whose expertise is in Appreciative Inquiry, we will explore how generative questions can “fast-track” the organization redesign process for quicker, more engaging and more lasting results.

Please note that to fully benefit from this webinar, a minimum of 12 participants are required.

So, for those of you who haven’t registered yet, please JOIN US on April 20th!

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Join us for the webinar on Generative Questions for Organisation Design

Don’t miss our next webinar on March 23rd, 1.00 pm EST! 

Join us in this session led by Jacinthe Bergevin and Jean Fuller on

 Generative Questions for Organisation Design 

“The questions asked are significant indicators

of the desired end state”.

Jean Fuller is a long-standing practioner in organization design and currently a steward of the STS Roundtable. Jacinthe Bergevin is a well known practioner of Appreciative Inquiry in Canada.

Jacinthe and Jean joined forces to examine how the concept of Inquiry and Generative Questions may be applied to Organization Design. They will examine the most common assumptions taken by Systems’ Based Organisation Designers and those of Appreciative Inquiry practioners.sts webinar february

To find more information about it, please click here.


Also, we just posted our Newsletter, with important information on the 30th Anniversary Meeting, some changes to the Resources pages and an important announcement about your memebership. To read it, click here.

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Social Media and Organizational Transformation – Webinar

Join Pierre Ouellette in this Webinar on

Social Media and Organizational Transformation

on December 10th  from 12.00 pm to 1.30 pm EST.

Webinar Summary

Web 2.0 and social networks illustrate how Internet users establish relationships for the creation of collective intelligence through collaborative relationships. This phenomenon has become a way to imagine how knowledge is created, shared, managed and thrived upon using such technology.

The Arab spring events in Egypt and Tunisia show how the use of social media had an impact on this uprising and that a form of collective intelligence mobilized itself for the transformation of these societies.

How can this approach be applied to mobilize collective intelligence in organisations where constant change is the norm? How can a practioner in organizational change help an organization in the use of social media? Through the use of specific examples of interventions I have led in 2 multinational organizations, we will explore how social media helps in mobilizing collective intelligence in organizations so as to accelerate transformation.

To find more information and register for this webinar, click here.

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Join us for a webinar on Designing Non-Routine Knowledge Net-Work Systems

 October 15th  at 12.00 pm EST


Work today is moving away from traditional hierarchical modes of coordination to lateral, network enterprises. STS theory has long had the foresight about how to design for this kind of net-work based on the prescient thinking of Eric Trist, Fred Emery, Cal Pava and others.

This webinar explores how to design for nonroutine knowledge work using Cal Pava’s deliberation analysis coupled with more recent network design methodology (STS V3.0). It is founded on STS First Principles for Collaboration that foster the best of human interaction and achieve an optimal fit with collaborative technologies to achieve innovative and humane net-work systems.

Join Carolyn Ordovich and Doug Austrom this October 15th at 12.00 pm EST. This webinar is free for members (with fees up-to-date), to register and to learn more about this webinar,  click here.

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Positive Participative Innovation – Our second webinar

Last Friday we had our second webinar (free for all active members): Positive Participative Innovation. During this session, we learned the basics of this approach, its premises and principles, processes of PPI and its applications.

Bernard Mohr, Don deGuerre and Doug Austrom described in detail this methodology created by them, based on Open Systems Theory, Design Thinking and Appreciative Inquiry, and how it helps organizations in creating healthy, effective and flourishing
human systems.

The presentation is available for active members only here

Besides learning more about this exciting topic, the webinar was an amazing opportunity to reconnect with our friends and colleagues from the U.S, Canada and New Zealand.  We are exploring now the opportunity to support the creation of a Community of Practice for PPI. We’ll keep you posted!

Also, we’re looking forward to the next webinar on “Non Linear Work Systems” that will be presented by Carolyn Ordovich and Doug Austrom after the Leuven conference.

Thank you everyone for joining us in this interesting webinar and we hope to see you in Leuven!

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A successful first webinar

Today we had our first webinar (free and open to the public): a Dialogue on Systems approaches to organization design. In this session, we learned the basics of organization design, systems’s approaches, design principles (such as  Cherns’ Socio-Technical Design Principles, Berniker’s 24 Principles) and the general process of an STS design.

Jean Fuller and Mark Govers shared with us the definition and methodologies of the North American and the Dutch approaches to the Socio-Technical Systems models, and we had the opportunity to discuss the common features and the strengths of each approach. Finally, Jean explained the basics of Open Systems Theory and Beer’s Viable Model, and mentioned other methodologies that are commonly used during the organization design process.  The presentation is available for members only here

This webinar was a great opportunity to reconnect with our friends and colleagues from the different countries and to discuss the strengths of the different approaches.  We’re looking forward to the next webinar on Positive, Participative Innovation on June 26, that will be led by Bernard Mohr, Don De Guerre and Doug Austrom.

The invitation to the next webinar will be available here in our website next week. Don’t miss this great opportunity to continue the conversation!

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